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Going the Extra Mile with Customer Service isn’t Hard to Do!

Part 2 of 2 In this second article of a two part series about how going the extra mile for your customer isn’t hard to do, we take a look at call center customer service example (part one is an in-store example). I was having problems logging into my IRA late one night, so I […]

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Going the Extra Mile for your Customer is Not Hard

Part 1 of 2 Going the extra mile for your customer is not really difficult, but if you and your employees take the attitude that it is My Service First that matters most . . . you make it an attitude that will help you stand out among your peers. Here is part one of […]