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Top 10 Principles for Great Service
Principle 1 – Service for the customer must come firstThere are a few examples where an industry or product is so...
Principle 2 – Acknowledge your CustomerHave you ever gone to a restaurant, hotel, retail store, and stood...
Principle 3 – Acknowledge your Repeat CustomerI’ve done a fair amount of traveling over the years for both...
Principle 4 – Listen to what your Customer has to sayWhatever you do, don’t blow off your customer. I know it’s hard...
Principle 5 – Treat your Customer with the utmost respectCommon courtesy goes a long way with people, and I often find...
Principle 6 – Never lose your patience with a customerIf you’ve followed principles 4 and 5, you will hopefully never have...
Principle 7 – Go the extra mile for your customerYou’ve heard the expression; “It’s the little things that matter”? Going the...
Principle 8 – Ensure your customers satisfactionListen to your customer, treat them with the utmost respect, don’t lose...
Principle 9 – Ensure your customer’s experience is easy for themMost fast food restaurants have this down pretty well. You can go...
Principle 10 – Always thank your customer for their businessIf you do nothing else, at least do this ONE thing. Everyone...
Resources For Providing Great Customer Service!
Top 10 Principles for Great Service