Customer Service Made Easy at the Vitamin Shoppe

It’s really not hard to provide exceptional service, even though it may seem like it on occasion.  Let me tell you about a simple experience that exemplifies nearly every principle of My Service First. Before I do though, let me set this up.  It’s the kind of experience to keep in mind – you don’t […]

Make it Easy for Your Retail Customer to be Serviced

MyServiceFirst principle 9 is all about making it easy for your customer to be serviced by your business.  In tough times like the one our economy is going through now, many retail stores are cutting back on floor staff.  Many of our principles get ignored because there isn’t enough staff on hand to be sure […]